Transient apart: How is it potential for me to be only a “Novice” round right here once I’ve been a member for over ten years?!
On to my evaluate:
Only for some context: I’m in my twentieth 12 months working a tiny boutique internet hosting service. That is by selection as a result of I are inclined to concentrate on supporting rising (a.okay.a. “starving”) artists, authors, filmmakers, videographers, documentarians and so forth. In my expertise, inventive individuals engaged in these endeavors take advantage of compelling and attention-grabbing prospects, though they sometimes haven’t got very deep pockets so that you keep small in consequence.
In March of 2021, I relocated my main internet hosting service to a modest self-managed devoted server at InterServer. I can now say with none hesitation in any respect that I really like this firm! That is one thing that I believed I might *by no means* say about *any* entity within the datacenter / internet hosting realm (in all probability as a result of I initially edged my method into the business from the electronics aspect of issues in Silicon Valley again within the 1990’s.)
Every part was blissful till my server inexplicably went offline final week, on July twenty fifth, after which once more on July twenty eighth.
Every time, I obtained a damaged pipe at my finish (‘high’ through ssh on my desktop) and the logs merely indicated the community connection dropping off.
The primary incident was resolved in ten minutes with a reboot, which understandably left me with a little bit of a nagging concern (“Were they working on the network or something?”)
The second incident was resolved in beneath three hours with a NIC (mainboard) substitute, effectively inside their acknowledged TOS.
I’ve been constructing, configuring, sustaining and working *NIX CISC/RISC methods for many years and I’ve at all times tended to favor OEM ‘sane defauts’ (I discovered a few years in the past to keep away from ‘server jockeys’ in any respect prices.)
InterServer’s assist workers did not blow me off or try to suggest that I would in some way damaged my very own server.
On their very own initiative, the second time this drawback arose, they instantly investigated and glued the server. And so they had been extraordinarily well mannered within the course of.
Each time an organization ‘simply delivers’ like this, I believe they deserve an acknowledgement. So right here it’s. I hope you will maintain this in thoughts for those who’re on the lookout for a devoted server.